It is not a square, it is not a circle, it is the Squircle. It is the essential shape of PUGZ and the key to our innovative charging solution. It is magnetically powered, made of 18K gold and unlocks a world of possibilities.learn more
Once we have received your order we will send a confirmation to your email address. It is therefore important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as a guarantee of proof of purchase.
You can choose to pay with credit or debit cards. Adyen manages all of our banking transactions. PUGZ does not handle any credit card numbers.
Pay with your Visa or MasterCard securely over the Internet. Your payment is handled by Adyen with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. There is no extra charge for card payments. When paying by credit / debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, PUGZ Gear AB may automatically cancel your order.
Orders made in another person's name without his consent, or otherwise as a result of PUGZ suffer economic damage will be reported to the police. PUGZ holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is obviously incorrect, this may compel PUGZ to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.
Private Consumers have the right to return the order within 30 days from receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. If consumers use their right to send back an order they should contact PUGZ in order to get an address to send the goods to. Return shipping is paid by the consumer. If an item is damaged during transport, PUGZ should be contacted within 30 days for information about compensation.
Warranty term: Two year from the date of purchase. To have replacement covered under this warranty performed, please use our contact form on the "contact us" page. In the e-mail you need to specify your name, address, order number and a detailed description of the issue at hand. Finally, write â€˜reclaim of purchaseâ€™ as subject of the e-mail and mail.
Note that repair/replacements will be charged in the following cases, even during the warranty term.
Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal, etc.)
Failure or damage caused by unjustifiable repair or modification
Failure or damage caused by fire or water, or a natural disaster such as for example an earthquake
Esthetic changes that occur during normal wear and tear and aging (minor scratches, etc)
In case the retail store and the purchase date are not indicated on the warranty, or if this information has been rewritten
PUGZ has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible. We reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the product. The pictures may differ depending on the color settings in your computer. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.
PUGZ ships worldwide. Deliveries are made in cooperation with the postal services and their partners in other countries around the world. You have the right to cancel purchases and return delivered goods by contacting PUGZ's customer service within 30 days from receiving the goods, provided the goods are unpacked and in the same condition as when you received them. However, the cost and risk for transporting the returned goods to PUGZ will be on you.
In cases where you as a customer believe that the delivery is delayed in such a way that you no longer wish to fulfill the order it is your responsibility to cancel the order. In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with PUGZ either by email or telephone. If a product has been discontinued PUGZ has the right to cancel the purchase and refund the paid amount to the customer. PUGZ will notify the customer of a replacement or equivalent products if available.
It is important that you as a customer carefully check your goods / products when you receive your shipment in order to verify that the products are not damaged and correct. If your product is damaged in transport, whether the damage is visible or hidden, you must report this as soon as possible to the carrier. If you receive your item and see that it is damaged or does not match the one you ordered or, you shall also contact us within 30 days from receiving the product.
PUGZ responsibility for errors in connection to delivery is limited to existing conditions of sale. PUGZ bears no direct or indirect responsibility for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm.
PUGZ shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. As the release factor should be considered include government intervention, new / amended legislation, lack of state, war, fire, flood, labor disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers and the company is exposed to criminal activity that affects activities.
All attempts at fraud reported to the police and PUGZ reserves the right to cancel the purchase if any suspicion is raised.
(free at minimum order of 149 USD)
|EU Countries||Free / 10 USD / 9 € / 90 SEK||2-5 days||25 USD / 19 € / 190 SEK||2-3 days|
|Not EU Countries||Free / 10 USD / 9 € / 90 SEK||2-6 days||25 USD / 19 € / 190 SEK||2-3 days|
|Sweden||Free / 10 USD / 9 € / 90 SEK||2-3 days||25 USD / 19 € / 190 SEK||2 days|
PUGZ works to ensure that your privacy is protected when visiting this website. We therefore have a policy setting out how your personal data will be processed and protected. Please read the Privacy Policies set out in this document before using the site or submitting any personal information.
We collect personal information that you submit to us when you sign up for news letters, place an order, contact our customer service or participate in competitions. The personal information you send to us may for example include your name, contact details and shipping information.
The cookies may collect session information such as pages viewed, session duration, transactions made and demographics such as origin, gender and age.
No personal information will be passed forward, traded or published. The information you provide us with stays within our organization and our trusted partners.
You have the right to request to take part of the information we hold about you. If your information is incorrect, incomplete or irrelevant, you can request to have it corrected or deleted. You can at any time withdraw your consent to allow us to use the data for marketing purposes.
You can disable any already stored cookies on your computer by changing your browser settings for cookies, you can also use opt-out programs in order to prevent cookies from being used, please keep in mind that these settings may stop our website from functioning properly.
Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use first-party cookies and third-party cookies for the main purposes of; web functionality, web statistics and advertising.
Some cookies are vital in order for the website to function properly. The cookies keep track of your settings and make your shopping experience more convenient by e.g. recognizing your device and remembering your preferences and settings.
Cookies are also used to collect usage data such as duration of session, pages viewed, if a transaction was made or demographic data such as origin, gender and age. This information is used for analytical purposes and enables us to create the best shopping experience for you. The cookies we use do not collect any information that can be used to track or identify individuals.
The text was last updated April 8, 2016.
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